Topsight 2.0: A Guide to Studying, Diagnosing, and Fixing Information Flow in Organizations


SKU: 9781981360741 Category: Tag: Product ID: 1022077


Topsight-the overall understanding of the big picture-is hard to achieve in organizations. There’s too much going on, too many moving pieces. But without topsight, we have a hard time figuring out how information circulates, where it gets stuck, and how we can get it unstuck.

Topsight is hard to get-but you can get it. I know: I’ve been achieving topsight into various organizations for over 20 years. Along the way, I’ve developed an approach in which I gather clues, confirm details, model social interactions, and use all of these to systematically achieve topsight. Read this book and you’ll learn how to

  • design a field study at your organization
  • convince your organization and individuals to take part in the field study
  • conduct the field study, collecting solid data
  • characterize the data you collect
  • analyze the data using several different models, providing insights into systemic issues that haven’t yet been understood within the organization
  • present your findings and recommend ways to solve those systemic issues
  • codesign workflow and tools with the individuals who will use them

ISBN: 9781981360741
Publisher: Createspace Independent Publishing Platform
Pub Date: 03/2018
Format: Paperback
Weight: 0.94lbs
Size: 8.00h x 5.25w x 0.85d

Additional information

Weight 0.94 lbs
Dimensions 8.00 × 5.25 × 0.85 in