In the event that you are unsatisfied with your purchase, and your order has not started the fulfillment process at our warehouse, we will cancel your order and refund your purchase. We do reserve the right to charge a processing fee. Please contact us at email@example.com for more information.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at firstname.lastname@example.org with details of the product, your order information, and the nature of the defect. We will replace the item free of charge.